Privacy Policy

Privacy Policy

This Privacy Policy explains how StoneTrades collects, uses, and protects information submitted through our website, inquiry forms, and connected social media tools.

Information We Collect

• Contact details you submit, such as name, email address, phone number, company name, and country.
• Inquiry content, quotation requests, product interests, and uploaded files.
• Technical information such as browser type, device data, approximate location, and on-site activity used for analytics, security, and service improvement.
• Social platform data that you explicitly authorize us to access through supported integrations, such as page identity, basic profile details, and content publishing permissions.

How We Use Information

• To answer inquiries, prepare quotations, and deliver product or project communication.
• To operate and improve our website, catalog, and customer support workflows.
• To manage connected social media accounts, publish approved content, and maintain business communications.
• To protect our services against abuse, fraud, unauthorized access, or policy violations.

Sharing of Information

We do not sell personal information. We may share information with service providers, hosting vendors, analytics tools, logistics or production partners, and social platform providers when needed to operate our business or comply with legal obligations.

Data Retention

We retain information only for as long as reasonably necessary for inquiry follow-up, project execution, legal compliance, recordkeeping, and platform security.

Your Rights

You may request access, correction, or deletion of your personal data by contacting [email protected]. We will review and respond within a reasonable timeframe, subject to applicable legal and operational requirements.

Contact

If you have any privacy-related questions, please contact us at [email protected].

Last updated: April 2, 2026